Delivery & Returns

DELIVERY

Your delivery can take between 2 - 7 business days to arrive depending on your delivery location. Contact us to get a better idea on when your delivery will be received if you are unsure.

Every effort shall be made to deliver the goods on time. The Company cannot be held responsible for the late deliveries caused by acts of god, war, strikes, lockouts etc.  The Company reserves the right to deliver a reasonable substitute if required due to stock unavailability, and cannot be held responsible for over-ordering or changes or preference.  Delivery shall be made during normal business hours at the address specified by the purchaser and shall be completed on the goods being left at that address. Deliveries made outside normal business hours are by arrangement and are at the purchasers’ liability.

RETURNS

All goods are “sold firm” unless otherwise stated on the invoice.  Goods that are supplied in error are returnable for replacement or credit, provided the error is notified to the Company within seven days of the invoice date.  The date and number of the original packing slip/invoice must accompany the goods being returned.  No claim will be allowed where the goods have been marked or shop-soiled.  Defective items will be replaced, or if unavailable, credited in full, provided they are returned to the Company within seven days of receipt.

SALES TAXES

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.